FAQ
The Top Frequently Asked Questions
Frequently Asked Questions
If this isn't one of your questions - then please get in touch.
How often should I service my bike?
Ideally on a regularly used bike to keep it running at its optimal performance you should carry out a Safety Check & Basic Service every 6 months. A General Service should be carried out once a year or every other year for a lightly used bike. Major Services are generally reserved for heavy usage commuter bikes, competitive road and off-road cycles.
Can you build wheels?
There is nothing like a set of hand-built wheels made to your exact specifications. We are Cytech trained Master Wheel builders with a truing jig capable of holding Fat Bike wheels to 5”+ and hubs from 75mm to over 250mm with up to 29” diameter wheels.
Can you build a complete bike for me?
Absolutely, this is the fun part! We can rebuild your bike with standard or upgraded components, or we can project manage a custom build to your exact requirements. Be it a road bike, mountain bike or time trial bike. We are also an official Basso and Kinesis UK Pro dealer so we can build bespoke Basso or Kinesis bikes to your personal specification.
What sort of bikes do you work on?
We work on most bikes with minimum 26″ wheels and up from commuter to elite level race bikes.
How often should I service my shocks?
Fox recommend yearly fluid and seal replacement or every 125 hours whichever comes first, most other manufacturers quote similar intervals.
Do you service full suspension mountain bikes?
Yes, from frame pivot bearing replacements, to carrying out the annual servicing for most makes of front suspension forks, rear shock and dropper posts. We can also arrange more in-depth repairs with approved agents.
Can I have an estimate before work commences?
We understand everybody’s budgets are different and will always create an estimate if required, seeking approval before undertaking any work.
If I bought a bike online would you build it for me?
Yes, no problem. Nowadays many bikes are bought online so it is vitally important they are set up correctly to be safe and roadworthy. Contact us to discuss your requirements.
Do you fit accessories?
We can supply and fit lights, mudguards, carriers, bags and bottle cages etc. from most of the major brands.
Need technical assistance
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Contact Phone
01727 537997