FAQ

The Top Frequently Asked Questions

Frequently Asked Questions

If this isn't one of your questions - then please get in touch.

Ideally on a regularly used bike to keep it running at its optimal performance you should carry out a Safety Check & Basic Service every 6 months.  A General Service should be carried out once a year or every other year for a lightly used bike. Major Services are generally reserved for heavy usage commuter bikes, competitive road and off-road cycles.

There is nothing like a set of hand-built wheels made to your exact specifications. We are Cytech trained Master Wheel builders with a truing jig capable of holding Fat Bike wheels to 5”+ and hubs from 75mm to over 250mm with up to 29” diameter wheels.

Absolutely, this is the fun part!  We can rebuild your bike with standard or upgraded components, or we can project manage a custom build to your exact requirements. Be it a road bike, mountain bike or time trial bike.  We are also an official Kinesis UK Pro dealer so we can build bespoke Kinesis bikes to your personal specification.

We can work on any bike, from kids to elite level race bikes. 

Fox recommend yearly fluid and seal replacement or every 125 hours whichever comes first, most other manufacturers quote similar intervals.

Yes, from frame pivot bearing replacements, to carrying out the annual servicing for most makes of front suspension forks and rear shock units, all done in house.  We can also arrange more in-depth repairs with approved agents.

We understand everybody’s budgets are different and will always create an estimate if required, seeking approval before undertaking any work.

Yes, no problem. Nowadays many bikes are bought online so it is vitally important they are set up correctly to be safe and roadworthy.  Contact us to discuss your requirements.

We can supply and fit lights, mudguards, carriers, bags and bottle cages etc. from most of the major brands.

Need technical assistance

Contact us

Contact Phone

01727 537997

Redeeming Your Voucher

If you have a Fix Your Bike Scheme voucher then you can redeem it through Crank to Cog.

Contact us to discuss the work required and arrange a booking.

We use cookies to improve your experience online. By using our website, you agree to the use of cookies as described in our Cookie Policy.